Exclusive: All That You Need To Know About RSS

Exclusive: All That You Need To Know About RSS
By Jo Han Mok (c) 2007

You probably have seen this three-letter acronym called RSS in the course of your internet surfing. RSS stands for Really Simple Syndication or Rich Site Summary; syndicating means republishing an article that comes from another source such as a website.
An RSS is a means of publicizing updates about websites. It may or may not include a summary and photos of the latest posting. But those that provide summaries (thus Rich Site Summary) allow users to skim through the article so that they can decide later on if they want to access the website source. The RSS feed usually contains the title of the update originating from the website. It is also usually the link to the website source.

What are the benefits of RSS? RSS has benefits for both readers (users) and web publishers.

1. It gives you the latest updates.
Whether it is about the weather, new music, software upgrade, local news, or a new posting from a rarely-updated site you learn about the latest as soon as it comes out.

2. It saves on surfing time.
Since a RSS feed provides a summary of the related article, it saves the user's time by helping s/he decide on which items to prioritize when reading or browsing the net.

3. It gives the power of subscription to the user.
Users are given a free-hand on which websites to subscribe in their RSS aggregators which they can change at any time they decide differently.

4. It lessens the clutter in your inbox.
Although your email address will be required to enjoy the services of online RSS aggregators, RSS does not use your email address to send the updates.

5. It is sp@m free.
Unlike email subscriptions, RSS does not make use of your email address to send updates, thus your privacy is kept safe from sp@m mails.

6. Unsubscribing is hassle-free.
Unlike email subscriptions where the user is asked questíons on why s/he is unsubscribing and then the user is asked to confirm unsubscribing, all you have to do is to delete the RSS feed from your aggregator.

7. It can be used as an advertising or marketing tool.
Users who subscribe or syndicate product websites receive the latest news on products and services without the website sending sp@m mail. This is advantageous to both the web user and the website owner since advertising becomes targeted; those who are actually interested in their products are kept posted.

What are the drawbacks of RSS? The disadvantages of RSS use are brought about by its being a new technology and some user-preference concerns.

1. Some users prefer receiving email updates over an RSS feed.

2. Graphics and photos do not appear in all RSS feeds. For conciseness and ease of publication, RSS feeds do not display the photos from the original site in announcing the update except for some web-based aggregators.

3. The identity of the source website can be confusing. Since RSS feeds do not display the actual URL or name of the website, it can sometimes get confusing on what feed a user is actually reading.

4. Publishers cannot determine how many users are subscribed to their feed and the frequency of their visits. Moreover, they would not know the reasons why users unsubscribe which could be important in improving their advertising.

5. RSS feeds create higher traffíc and demands on a server. Most readers still prefer the whole update over a brief summary of the entry, thus they still access the site.

6. Since it is a new technology, many sites still do not support RSS.

How do I start using RSS?

There are two things needed: an RSS feed and an RSS aggregator or reader. The RSS feed comes from an RSS-supported website. There are also websites that provide a líst of RSS feeds of different websites. An RSS aggregator is used to read the RSS feed from the source website. It scans and collects data on the latest RSS feeds from the worldwide web.

An aggregator comes in two forms: a downloadable program also known as desktop aggregator and an online or web-based aggregator. Downloadable aggregators may require payment before they can be acquired, while internet-based aggregators are usually free of charge. All you need to do is to register an account then you are ready to use their services. Both versions allow you to customize or choose which RSS feeds to enter. Paid aggregators are usually chosen by more experienced users and they usually allow more freedom in customizing feeds.

1. Choose an RSS aggregator to use. For beginners, web-based aggregators are recommended since they are usually user-friendly.

Editor's Note: A good directory of both web-based and desktop aggregators for Windows, Mac and Linux platforms can be found at NewsOnFeeds.com .

2. Scan the homepage of your target website for the RSS or XML button. It contains the RSS code you need to enter in the aggregator. Copy this code. Syndic8 provides a directory of websites that support RSS.

3. Paste the code (which contains the URL of the website) in your aggregator. There is a space provided for pasting the code.

After you have done these three easy steps, you can start reading the RSS feeds coming from the website. New postings appear as they are published real time at the source website.

RSS and Internet Marketing

The original idea of RSS came from Netscape, where their intention was to provide a means for users to customize their personal homepage to contain links to websites that interest them, similar to bookmarking websites.

The application of RSS to internet marketing was an unforeseen development to RSS technology developers. Since users are given the freedom to add RSS feeds to their aggregators, those who are interested in particular products and services available on the internet can now be notified real time. Marketing becomes more specific to interested people and not a hit-and-miss operation.

Medium to big-scale companies who intend to use RSS for marketing their products and services should consider linking up with email account providers, (e.g. Yahoo, MSN, Google mail); networking websites (e.g. Friendster, Multiply, My Space, Hi5); and newspaper and television network websites (e.g. New York Times, CNN). Smaller businesses can also look at networking websites as well as personal blog websites (e.g. Blogspot) and websites of clubs and organizations that would probably make use of their products or services e.g. - a fishing supplies store could look for the website of their local fishing club for possible RSS marketing.

Clearly, RSS is an innovation in information management on the worldwide web as well as online marketing. We can expect better RSS technology in the not-so-distant future as its popularity increases among users and website owners alike.


About The Author
Jo Han Mok is the author of the Number 1 international business bestseller, The E-Code. He shares his amazing blueprint for creating million dollar internet businesses at: InternetMillionaireBlueprints

8 Methods Of Adding More Content To Your Site

8 Methods Of Adding More Content To Your Site
By Matt Jackson (c) 2007

Content is king and your content site is your kingdom. When the adage "content is king" was first coined, the web was, in many respects, a simpler place for Webmasters. Creating a website with ten to twenty pages of keyword rich content would generate excellent search engine results and a mass of traffíc as a result. Note that keyword rich has now been replaced by keyword optimized – a subtle difference, but a difference nevertheless.

However, the web evolved (difficult to imagine that it's only now considered web 2.0). With the evolution of the web came a much greater demand from web users. Where the static content site was once the epitome of everything good about the Internet, that is less true of the most recent incarnation of the World Wide Web. Your website visitors demand more, but are you able to provide it? We look at various methods of including more content on your website.

More Pages

OK, we'll deal with the most obvious method first. Add more pages. It's simple and it might be considered old school to many, but it still has a place. The more pages of content you have, the more information you can provide and the more keywords you can target. The math is simple and the technique is devastatingly simple.

Try to add new pages for new topics and, if a particular topic looks like being too verbose, split the page down into several parts. Hostíng plans usually allow for a lot of disk space so you should have no problems with space limitations in this respect. Content Management Systems are often included as part of a hostíng control panel, again making it much easier to add more pages to your website.

Add An Article Directory

This is a similar approach to adding more pages in many respects except that it allows for a slightly different structure. An article directory is an excellent way to provide visitors more information on the topic of your site. Articles can be categorized, and include deep links to the appropriate pages of your site.

Articles are very marketable, in the sense that if they are well written, other websites may be inclined to link to the article or even republish it in full with all links to your site left in place. If you simply want to add more content, and use the resulting pages as online real estate, then you could consider accepting article submissions from other authors and Webmasters. You receive free content while the authors receive exposure.

News Section

News items related to your industry or even your business can be a good excuse to regularly add content. As a general rule they will contain what will turn out to be reasonable long tail search results and you can optimize the pages. Good news or press releases may be picked up by other industry news sites providing you with more exposure as well as genuinely useful content for your site.

Let's not overlook that it's always good to brag. Modesty will not win you customers, so if your business or website achieves something big then brag about it. Inform your customers how they too can benefit and the advantages that your news gives to them.

Forums

Some believe that the forum is becoming outdated by more modern web 2.0 applications and portals. While this may be true, the forum can still be used to your advantage although only in the appropriate circumstances. Forums provide a means for people to communicate with one another, and if you can create a vibrant and lively forum, you will instantly attract regular visitors.

The forum can also be used to direct your website visitors. If there's a particularly hot topic, then link to it from one of your pages. If somebody (even you) posts a particularly beneficial post, then link to it from one or more of your pages. Conversely, you can also point forum readers to the main pages of your site. It is possible, with certain forum applications, to replace all instances of a word with a link to one of your pages – a quick way to flow traffíc into your main site.

Blogs

Who hasn't heard of blogs, right? They caused a huge debate when first introduced. Early bloggers claimed they would be the future of the Internet while more skeptical marketers and Webmasters decided their popularity would dwindle eventually. The former certainly came true and it seems there are blogs everywhere, within every industry, and on every conceivable topic.

Blogs have been turned into books, books into blogs. Blogs have even been turned into TV series and, again, vice versa. If you're not blogging then you're not communicating because a blog really does provide a superb way of communicating with your visitors and your customers. And, you guessed it, it allows you to add a lot of good content to your site and will usually draw good search engine traffíc for your efforts.

Frequently Asked Questíons

An old favorite of the Internet marketer. The FAQ page serves a number of purposes, but primarily it is used to prevent an excessive number of telephone calls and emails with simple questíons. An FAQ page can also be used to highlight some of the main benefits of your service or product. For example, if you sell trainers, and deliver them the next day, one of your questíons could be:

"Q - How long before my Nike trainers are delivered?"

"A - We provide next day delivery on all orders placed before 2pm"

That's a very simplistic view, but it can help to sell your product. Also ensure that you include some of your more important keywords through the questíons and answers.

Knowledgebase

A knowledgebase is essentially the next step up from an FAQ page. Instead of having a single page with all of your questíons and answers you would create an article or short article that concentrates on one question or one tutorial. Once you have built up a good number of these you have an excellent point of resource, a good way to attract visitors, and a method of keeping unnecessary customer communications to a minimum.

Feeds

RSS and XML feeds are not new, but they are good for adding content to your site. Look for other sites within your industry that provide feeds and embed them into a page or several of the pages of your site. This can help with SEO because the better feeds update regularly and the search engine spiders believe your site content updates regularly.

These are just some of the more basic but effective methods of adding more and more content to your website. Anything that enables you to add more words has the ability to help improve traffíc and conversions, and provide your customers with an invaluable resource that they will hopefully return to time and time again.

If you don't already have a blog, then get one. At least one. You can combine a blog with other methods of adding content. For instance, you can add other people's articles, or your own articles to the pages of your blog. Alternatively, you can use a blog as the news section of your website. They are easy to design and typically very easy to establish and integrate into your website.

About The Author
WebWiseWords crafts various forms of web content. If you are looking for anything from article writing to blog writing, then visit the WebWiseWords site today.

Video Marketing - Its Growing Importance On The Internet

This article really highlights what I have known for quite awhile. The Internet is going "live action". I have been spending more and more time working on video for internet training and projects because I feel that this will be a critical part of web marketing in just 36 months and as a good web developer I MUST have these skills.

Enjoy!
Terri Miller
Video Marketing - Its Growing Importance On The Internet
By Punam Parab (c) 2007

Just go through these facts and figures:
• "This [online video ads] could very well become the dominant form of online advertising... probably within the next 18 to 24 months" - Bob Hanna, senor vice president of sales with Burst Media-a group that offers publisher sites to advertisers.

• "Online video ad spend is to surge by 89% in 2007 and is poised to grow and in 2010 will be worth around $2.9 billion". - marketing vox.

• "At some time early in 2010, one in 10 dollars devoted to internet advertising will go for video placements" - David Hallerman, a senior analyst with eMarketer and author of the report 'Internet Video: Advertising Experiments & Exploding Content'

Well, if you have a sharp mind [and even if you don't], you cannot but notice the rising fortunes of video marketing. Video marketing is the next big thing in the world of Internet marketing.

Video marketing entails the use of video for conveying your message to the audience. Most experts believe that videos are more effective when it boils down to establishing an engaging and interactive platform to communicate with the target audience.

If you too are interested in entering into the world of 'online video marketing', then it will augur well if you are aware about the various forms of video marketing. Video advertising is one of the basic forms of video marketing. In case of video advertising, the advertiser makes use of the video that is already being run across television channels. Usually, the video is edited to shorten the duration. This also makes the video more appealing to the online audience. At times, the video might be stripped of its sound to fasten the downloading speed.

However, experts believe that running the same video for your Internet marketing campaign as well as on television channels is not a good idea. According to Amit I. Budhrani of Alza Management Institute, "Most advertisers feel that the content for a video advert can be borrowed from their own TV commercials. However, this is not the case. One needs to clearly differentiate between a video advert and an advertisement made for the TV. Video made for a TV can nevër replace video that is required for the Internet. And it will not make a good impression about the company in the eyes of the people since they can quickly make out that the ad has been copied directly from the TV. If this happens then one is likely to löse out on viewers since people will not care to view the ad of the company ever again. Hence the company will loose viewers instead of gaining them. And this will be a very big loss of opportunity."

Budhrani also adds that, "People are not going to spend their bandwidth on ads that can be seen on TV. In other words, if you have to capture the attention of the online audience, then you have to present them with fresh content that is creative as well as engaging."

Ron Coomber of ITV agrees with the opinion put forward by Amit I. Budhrani of Alza Management Institute. According to Coomber, "The conventional 30 second TV commercial will not be as effective when presented on the Internet." According to Lanctot of Avenue A/Razorfish, "It's easy to repurpose TV Ads, but it's not a good idea. Everyone seems to agree, but they keep doing it."

However, winds of change are slowly sweeping in. According to Treffiletti of Carat, "We have some clients who have allowed us to actually shoot video for [the Internet]. In addition, when they're shooting a commercial and they have the A roll and the B roll, the B roll has a lot more life now. We can actually use that extra footage."

The other form of video marketing that has been attracting the attention of business houses and corporate sector happens to be in-text video advertising. In this particular form of video marketing, a video gets uploaded and subsequently played whenever a user scrolls over an underlined text.

Experts state that in-text video advertising is a highly efficient method that can be precisely targeted towards a particular segment of the online audience. This is because a person will be induced to take his mouse over an underlined word only if he can relate with that word. For instance, a young mother might roll her mouse over words like 'bottle feeder', 'baby diapers', 'infant care' etc. This is because as a mother of an infant, she can relate with these words.

In-text video advertising is a user-initiated form of advertising. This means that the video will be played only when the user opts to roll his mouse over a phrase or a word.

Advertisers also have the option of going in for 'product placement in video'. This form of video marketing is similar to 'in-film' advertising wherein the product is placed in the video. For instance, one can notice Omega watches in James Bond movies. 'Product placement in video' works on the same line except for the fact that the same is done in the virtual world and through an online medium.

The products are integrated in the online video. At times, the viewers are also allowed to interact with the product in question. This increased interactivity enhances the engagement quotient of the advertisement.

'Advertiser funded video' is one more manifestation of video marketing. In this form of video marketing, the advertiser creates the content of the video but the same is run on third-party websites. The video seeks to entertain, inform or educate the viewers as well as to convey the information of the advertiser to the target audience.

One can also directly deliver the video to consumers via email. This form of video marketing is known as 'direct video'. However, this is a relatively new form of marketing and is yet to be exploited in a big way. The rise of Web 2.0 has allowed advertisers to deliver videos in HTML [Hyper Text Mark-Up Language] and thus avoid languishing in the receiver's bulk or sp@m folder.

Most experts believe that this form of video marketing has good potential especially considering the fact that an increasing number of netizens are now opting for hi-speed broadband connections instead of the traditional dial-up connections. This is good news for those opting for 'direct video' as research has proven that those having broadband connections are more receptive towards video.

The growing popularity of such sites as YouTube has opened up one more avenue for advertisers, business houses and the corporate sector. One can place videos in social network sites. According to a report that appeared in Reuters, "YouTube, the leader in Internet video search, said on Sunday viewers are now watching more than 100 million videos per day on its site, marking the surge in demand for its "snack-sized" video fare."

Experts state that this particular form of advertising has great scope provided the videos feature original content [that is the ideas for the video are not directly uplifted from the ads that are run on television] and are high on creativity.

And, if you do not want your video to get featured in a social networking site, then you can always have them displayed on mobiles. Experts state that since the number of mobile users is showing a tremendous íncrease, one can go in for mobile video marketing. According to Jim Cook of MobiADNews.com, "there are currently around 2.5 billion mobile handsets in the world, roughly the same number as TVs and PC's combined."

Those conversant with Internet marketing dynamics state that mobile users are showing a tremendous appetite for videos. As MobiADNews.com puts it, "A number of recent studies have shown that consumers are actually very willing to receive ads on their phones as long as certain conditions are in place."

Most experts state that people are willing to see videos on their mobiles as long as these videos are relevant to their needs and desires. Similarly, viewers also expect something in return from the advertiser after watching his/her advert. Experts also believe that mobile video viewers want an assurance that they can opt-ín or opt-oüt of the video.

According to the Interactive Advertising Bureau, UK, "there are already many types of mobile video ads available including banner ads, text ads, search ads, short code response numbers in print and TV and ads inserted between levels of a game. Essentially, the choice available to advertisers is as large as that of internet advertising and it is recommended that - in the same way as internet – marketers select only the forms beneficial to their brand and campaign."

Thus, there are various forms of video marketing. Advertisers, wishing to use this form of Internet marketing, should carefully weigh the pros and cons of each form of video marketing. They should also weigh their intentions and objective campaigns of their online marketing campaign against each form of video marketing and select the one that will help them to gain maximum mileage.

As Interactive Advertising Bureau, UK puts it; "online video takes this to the next level by delivering the content we love to other portable video players. This leads to accessing video content in entirely new places; living rooms and cinemas are no longer the only place to view video."


About The Author
Punam Parab is a freelance writer who takes an active interest in the field of internet marketing and search engine optimization. She regularly writes articles that deal with the various facets of internet marketing and the developments taking place in the field of internet marketing.

The Importance of Hiring A Professional To Design Your Web Site: Six Tips from a Web Designer

Below is a piece I found on the Fox Business web site. It pretty much sums up why going with a pro for your site is so important.

Enjoy and thanks for stopping by!
Terri Miller

The Importance of Hiring A Professional To Design Your Web Site
By Susan C. Walker


"You gotta have heart," the baseball team sang in the musical, Damn Yankees, and that's just as true for every small business owner. But you also "gotta have a Web site," because most people will look up a company online before they will pick up the Yellow Pages.

Having an internet site is as basic as having a business card to hand out to customers.

Without either one, you're doing a disservice to your business. A site can make a big difference, even if it has only basic information (name of business, phone number, location with map, and business hours) along with a description of what you do and the products you have for sale.

But just throwing one together haphazardly can also do you a disservice. Overall, your Web site must make it easy for your customers and suppliers to find the information they need.

Not flashy, but professional. Not busy, but informative. Not trendy, but classy.

It might sound easy, but all in all, you probably have neither the design skills nor the time to create such a Web site on your own. But there are people who do, called graphic designers, and they can help your business with a well-designed look and feel for your Web site.

You should be ready to find them and pay them to do this important job for you. Figuring out how much you're going to have to pay isn't easy, because there's no set price, and designers have different levels of experience and skill. However, you're best off finding a professional designer who knows how to educate a client.

My design sources – along with information from the American Institute for Graphic Arts' salary guide – suggest that if you hire a professional, it should cost at least $40-$45 per hour for a straightforward site. That hourly amount can go up to $100 an hour for advanced Flash sites.

Fees to maintain a Web site are usually a little less but not much. Do-it-yourself updating is sometimes possible with database applications.

What's truly cool about using a real designer is that they are trained to bring out the best in you and your business in the process of getting a handle on what you do and what you think your prospective customers are looking for.

Good designers are not just artists who choose artwork, colors and readable fonts. They are at heart curious people who serve as psychologist, business consultant and visionary all rolled into one. A quality designer can see the big picture even as you describe the small picture. In the late 1800s, artist-extraordinaire James McNeill Whistler said it better: "An artist is not paid for his labor but for his vision."

I've been lucky to work with many excellent graphic designers during my stints as a writer at Inc. Magazine and various newspapers and corporations. Each one has taught me important lessons about what catches people's eyes and what makes them want to keep reading.

Designers see the same things we do, but they see them better and more clearly. They also understand what makes us react both positively and negatively to what we see, either in print or online.

If you're looking for a good consumer reaction to your Web site, it's got to be both easy to read and easy to navigate from one page to the next. The longer someone has to search to find the information they want, the less likely they will stick with it and become a customer.

For this column, I asked my graphic-designer friend and colleague, Clint Welsh, to give me a few tips to pass on about how to make your web site design work. Clint has owned his own design shop and is currently art director at a financial forecasting firm. Here are his six tips in his own words:

Six Tips on How To Design a Good-looking Web Site

1. Make a good first impression. As a designer, there is one thing I know that is paramount to any successful web site – that is first impression. No matter what you think, you are influenced by your first impression. If you don't take that into account, you're just shooting in the dark.

2. Match your Web site to your kind of business. Design with your audience in mind by designing the site to reflect its content. Most people wouldn't find MTV's style all that reassuring for a site devoted to healthcare.

3. Think about the psychology of colors. Red might not be the best choice of colors for an investment group, given that color's connotation of red ink. Black evokes feelings of prestige; yellow evokes warmth, bright orange sprightliness, to name just a few.

4. Don't use trendy fonts. What is cool and hip today will be a laughing memory before you know it. Unless you want to spend time re-designing your site every year or so, play it safe and stick with the standard sets of fonts. This advice also applies to the overall style of the site.

5. See the visual hierarchy of your Web site. It all starts from the whole, and then we work our way in. By that I mean, we first see aesthetics on a Web site, and those aesthetics – when properly used – direct our attention to the message. Keep in mind, the amount of "visual bling" should be pertinent to the content of the site. A Web site for retail clothing will be a lot more colorful and arty than a web site for computer repair, for instance.

Take a walk down the cereal aisle at the grocery store, and you'll see what I mean. Each box is designed to grab your attention and draw your eye to the next important selling point, which means that you don't see the nutritional information front and center. Visually, it's the last thing your eye is drawn to. Now take a look at your newspaper: Content is king because that's what we want from a newspaper. A few photos break up the type and support the stories. If there are other images, they are usually in the form of information graphics, such as charts and graphs.

6. Use columns, just like your newspaper does. Columns have been used for centuries to break up large expanses of type, and for good reason. Any line more than 68 characters wide tends to become difficult to read. One thing that drives me crazy is to see wall-to-wall text with no visual rest. Columns allow that.

* * *

Making a good impression on your customers with a well-designed Web site will pay you back many times over for the money you spend to hire a graphics designer. I encourage you to really look at your Web site through your customers' eyes, whether you already have a site or are thinking about how to put one together. After all, you're a customer, too, and you instinctively know what works when you visit other businesses' web sites.

Susan C. Walker, who also writes a personal finance column for FOXNews.com, works for Elliott Wave International, a market forecasting and technical analysis company. A graduate of Stanford University, she has been an associate editor with Inc. magazine, a newspaper business editor, an investor relations executive for a real estate investment trust and a speechwriter for the president of the Federal Reserve Bank of Atlanta.

Signs It's Time To Redesign Your Website

Signs It's Time To Redesign Your Website
By Erin Ferree (c) 2007

Designing your first website is a stressful undertaking. It requires you to dig deep into your business in order to write the copy for your site. You need to work with a designer and go through the process of creating a site that looks unique and works well. Plus you'll end up investing a lot of time, energy and money. And finally, after all that, you're finished and it's time for the site to go live. What a relief!
Many business owners go through this same process. By the time the process is finished, many entrepreneurs are very glad that it's over - and don't want to do it again anytime soon.

Unfortunately, websites don't last forever. Even if you plan your site to work for the current vision for your business, you can't accurately account for the entire future of your business.

Eventually you'll have to make some changes to your website. Some of these changes can be accomplished with simple maintenance, and by making updates to your site. But there's only so far that patching and revising your current site can go. If your site is particularly outdated, or if it's not working well for you, it's probably time to consider a full-scale site redesign.

Some signs that it's time to redesign your site include:

Your Business Has Changed or Grown

If your business is no longer the same as it was when you designed your site, chances are that you should redesign your website to reflect that. If you've only had a few small changes, you might be able to just update your current website. But, if you've changed your business direction, decided to provide new products or services, or if your company has grown significantly, it will pay off to redesign your site. Reconsider how the changes to your business should be reflected or addressed in the structure, design and strategy behind your website.

Your Site Looks Like It Was Designed in 1995

Some signs of an outdated web site include: chunky, slow-loading graphics, old-style "framed" coding, where the site is divided up into panes that load separately, little animated cartoon clip-art throughout the site, and text created as images instead of in HTML. Having any of these on your site could reflect poorly on your business, making you look 'behind the times'. It can also make you look like you don't care enough about your business or about technological advances to keep abreast of them. Keeping your company's website looking modern will improve its credibility.

The Information on Your Site Isn't User-Friendly

If you cringe when you read your site text, or if you regularly get questíons on your site text from visitors, re-structuring your copy or rewriting it can help to fix these problems. If you've been adding to your site over time and the navigation has become unwieldy or confusing, restructuring your navigation could be another pressing reason to redesign your site. You want visitors to be able to easily find their way around your site and to be able to access all the information you have within a few clicks. Laying out your site to make that possible can make your visitor's experience on your site a lot easier.

You Apologize for the Site When Referencing It or Handing Out Your Business Cards

Your site should be a source of pride. It should provide your clients and prospects an easy way to get a lot of information about your business. And, if you have to apologize for out-of-date information, broken images, poor design, difficult navigation or anything else on your site, it makes you look unprepared and unprofessional. Make sure your site is in top shape and looks impressive, so your clients believe your business is in good shape too.

You're Not Getting Good Results in the Search Engines

Poor rankings in the Search Engines can be a result of not optimizing your site well. Poor search engine ranking can also be a result of bad design choices or coding on your site. Make sure that your site isn't designed using frames and that the text is coded in HTML. Flash sites are also more difficult to optimize for Search Engines.

It's Not Bringing in inquiries and Helping You to Make Sales

If your site was designed long ago, then there's a good chance that it was designed as "brochureware". This means that the site was designed just to act as an online brochure. This was very common a few years ago, when websites were new. But recently businesses have realized that a website can do a lot more than just impersonate your brochure - it can help you close sales, bring in new prospects and make your business easier to run. To bring in more inquiries and make more sales include the following when you redesign your site:


Calls to action to encourage your visitors to take specific actions - like purchasing something, contacting you, or signing up for a newsletter.

Forms, scripts, or programs to make your business easier - like contact forms, project estimating tools, and an autoresponder email series that can help you keep in touch with your clients and prospects. Including a shopping cart or Paypal buttons on your site can also help you to make more sales without any additional work.

Downloadable information packets, articles, questionnaires and white papers can answer a prospect's questíons about your products or services and help them to move closer to buying. And, if you require the prospect to enter their email address or other contact information, it can help you to grow your prospect líst as well. These are just a few of the functions that your site can perform for your business. To get ideas for other ways that your site can help you improve your business, look at the other sites that you visit and note the functions they perform.
Your Site is Costing You a Fortune to Update

If you're racking up huge bills because of changes and still have a lot to go, it might be time to consider a whole site redesign. Make a líst of everything that you want to do on your site and consult a web designer about redesigning your site with those changes in mind. Often, if you have extensive changes to make to your site, it can be less expensive to just start over.

If your site is designed in Flash or coded in such a way that you can't maintain it yourself, redesigning and re-coding your site could allow you to do so. Having the ability to make changes and update your own text will let you make revisions quickly, at no expense. And you can play with your site and make revisions to see what will work best for your business and clients.

If your site has any of the problems mentioned here, it's time to redesign. The steps needed to update and revise will differ depending on the problems and issues that your site has - you may not have to start from scratch. But, do make sure that you address all of the problems that your site has so that you won't have to redesign again any time soon!


About The Author
Erin Ferree is a brand identity designer who creates big visibility for small businesses. Her workbook, "Design a Website That Works", will walk you through all of the questíons that you need to answer in order to create the best possible website.

Getting Visitors To Stay Once They Find Your Web Site

Cornerstones of an Effective Website

Just about everyone has a website today. Certainly, if you're in business one way or another, you have a website. And people have different objectives behind their sites. Some are content-driven. Others provide an online service and have sophisticated user interfaces. Others still are designed to entertain and amuse their visitors. But regardless what your website is designed to do, there are a few primary objectives you should keep in mind before you start building.

This first website objective is FOCUS. Your site needs to have a narrow and specific focus. Why is this? Because there are literally millions of websites out there and the visitors you're lucky enough to attract will only take a few seconds to decide whether they'll stick around or whether they'll simply click the back button and continue browsing elsewhere. Within those few seconds, your site needs to communicate exactly what it's designed to do so the visitor can decide if it meets his or her needs or not.

One of the best exercises to enhance the focus of your site is to establish a 15 to 25-word positioning statement that guides all your development activity going forward. Think about it like a mission statement. It should articulate exactly what your website does in just 15 to 25 words.

Another way to look at it is to do a Google search for a keyword in your field and see what comes up in the results page. Under each listing, there's a short description of what that site is all about. As it turns out, the search engines get that description from the meta tags on those websites but it's exactly the same thing. What do you want YOUR description to say?

Once you've established a positioning statement, you should display it prominently on your homepage. It should be one of the first things visitors see when they land on your website. And as I mentioned above, the same statement should be included in your meta tags as your site description. That way, the search engines know exactly what your site is about at the same time. And if your site shows up in a search results page, that description will show up as part of your listing.

The second objective is DEPTH. Again, this objective serves your visitors as well as the search engines. Build a massive amount of content all about your narrow business focus. That way, if a visitor lands on your website and decides in the first few seconds that they need what you're providing, they'll go on to find a ton of resources all about that topic, satisfying their need and establishing trust along the way.

Depth of content helps your website with the search engines as well. Google uses complicated algorithms to assess value to different websites and one of the biggest things they look for is content. If your website has a narrow focus and lots of content about that focus, it will get ranked higher within your area of expertise. Google will consider your site a good resource for people searching for your narrow focus.

The third objective is to make your site STICKY. This is a relatively new term that describes a website's ability to keep a visitor on the site. A lot of sites do a fairly good job of attracting visitors but many of those visitors take one look at the site and leave within a second or two. As I mentioned earlier, the positioning statement can do a lot to help someone understand what your site is designed to do. But you need more than that to keep them browsing.

The visitor needs to see immediate value when they visit your site. They need to see something that will benefit them right away. They need to see something they can use to make their own lives better. This is the foundation behind today's value-first marketing moniker. People have been over-marketed and have become skeptical in clever marketing slogans. They want to see the value. They want proof that you can deliver. They want to sample your product or service before they buy anything.

You should spend some time and think about what you can offer your website visitors as soon as they land on your site. It could be information. It could be a tool or calculator of some kind. It could be a free subscription. It could be an entertaining video or an interactive game they can play. Whatever it is, you need to capture your visitor within seconds and guide them to something that will benefit them.

Once they've received one piece of value, give them a second and then a third. Guide them through a maze of value, encouraging them to continue browsing and discovering even more. This is the key to a sticky website and you can get a good idea of your progress by measuring your average time on the site through your analytics platform.

There are a million different websites out there and they're all designed to achieve different objectives. But each one of those websites can be a bit better by incorporating more focus, depth and stickiness. All three improve your website' effectiveness and all three offer benefits with the search engines as well.


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About the Author: Tactical Execution with Patrick Schwerdtfeger is a strategic company focused on growth marketing and program implementation across business markets.

47 Simple Ways to Build Trust in Your Website or Blog

47 Simple Ways to Build Trust in Your Website or Blog
By Miles Galliford (c) 2007 Website: SubHub.com

If your website does not create a sense of trust in your visitors, all your efforts will be in vain. Your online business will not succeed. That's the bad news. The good news is that it is very easy to create and build trust in your online visitors. Below, I have listed all the techniques used by the hundreds of websites I have helped launch. If you have additional techniques, please add them to the líst.
As the old saying goes, you have only one chance to make a first impression. Building trust cannot be achieved by one single action. Trust is achieved by hundreds of little things you do throughout your website that, when taken together, give readers a sense of honesty, legitimacy and stability.

The other bit of good news is that few website owners focus on building trust in the minds of their visitors. If you do it well, it can become a real and sustainable competitive advantage.

Here are 47 simple actions you can take to get started.

1. Trust is built by lots of small actions on every page of your website.

2. Your website design is the first impression. Make sure it is professional and relevant to the subject matter.

3. Navigation must be intuitive. If visitors can't find what they are looking for easily, they will question your competence in providing what they want.

4. Make the website personal by giving it its own tone and voice. People buy people.

5. Follow the HEART rule of creating online content. (Reminder: HEART stands for Honest, Exclusive, Accurate, Relevant and Timely.)

6. Use language that is appropriate to the audience. It will build empathy.

7. Regularly add new content to your site. It shows that the business is alive and kicking.

8. Review all links. Doubts will quickly form in your visitors' minds if links don't work or, worse still, take them to error pages.

9. Good grammar and spelling matter. Errors give the impression of sloppiness and carelessness.

10. Don't make outrageous and unbelievable claims, like "Read this blog and you'll be a millionaire by the end of the week." People are used to scams, get-rich-quick schemes and rip-offs.

11. Publish REAL testimonials and third-party endorsements. Try to always use real names and link to websites where possible. Some sites show images of letters sent by happy customers.

12. Publish case studies about customers you have helped, who use your product, etc.

13. Don't put down, curse or insult competitors. It's unprofessional. It is better to offer an objective comparison of competitive services or products.

14. Focus on building your long-term reputation, not on making quick sales.

15. Write articles for humans, not search engines.

16. Make your 'About Us' page personal and comprehensive. It plays an important part in making visitors feel comfortable that real people are behind the site.

17. Publish your photo or the photos of the key people involved with the site. Again, this reinforces the fact that there are real people behind the screenshots.

18. Clearly identify who is behind the site. Nothing creates more suspicion than a site that tries to hide the identity of its publishers.

19. On the 'Contact Us' page, provide an email form, telephone number, fax and address of the company. In Europe, it is a legal requirement for sites taking funds, but even sites driven by advertising will benefit from openness.

20. Provide a telephone number that people can call and talk to a person.

21. Provide Web addresses linked to the website domain, not addresses from free webmail services such as Hotmail and Gmail.

22. Don't lie to make money. The most common way is to write a glowing report about a product or service to earn affilíate revenues. It is very short-sighted to lie to visitors to sell them rubbish. They'll won't come back or, worse still, they'll actively condemn your site on forums and blogs.

23. Think carefully about reciprocal links. If your site is about organic food and you have links to Party Poker, people are going to question your integrity.

24. Think carefully about the adverts you display on your site. Ensure that they are relevant to your subject and audience.

25. Be explicit when you are being paid to endorse a product or service. An advertorial is fine as long as it is transparent. Paid-to-post is corrupting the Web and will experience a user backlash. I don't read websites that accept payment for posting.

26. Write and publish your privacy policy. Be clear about what you will and will not do with any personal data you collect. State that you adhere to all data protection laws. Make it easy to read and don't use legal gobbledygook.

27. Write and publish a security policy. State what measures you take to ensure that all transactions are secure.

28. Ensure that you have a security and privacy policy which is linked from the footer on every page. Make the link more prominent on all the order pages.

29. Clearly publish your guarantëe. I would recommend making it a 100% money-back guarantëe if possible.

30. Clearly state your refund and returns policy.

31. Piggyback off reputable brands. If you use PayPal, put the PayPal logo on your site. If you have a merchant services account with a major bank like Citibank or HSBC, put its logo on your site.

32. Use Google search on your site for two reasons. First, it is a great search solution which will help your visitors find what they are looking for. Second, having the Google name on your site instills trust.

33. If there are well-known industry associations for your subject, join up and put their logos on your site.

34. Have a forum on your site and respond quickly to questíons. Have the attitude that you are happy to help others without receiving immediate reward. As the old saying goes, 'Givers always gain.'

35. Allow people to comment on articles. Interactivity and an exchange of views build community and a sense of involvement.

36. If people provide constructive criticism or comments in the forum, don't delete them, but respond with your point of view.

37. Put photos on the website of the owners, publishers and/or team. Let visitors know there are real people behind the business.

38. Put images of the credít cards you accept on every page of the order process.

39. Use the words 'secure website' whenever you try to get any information from visitors, including newsletter sign-ups, forum input and payment.

40. On every page, state, "We take your privacy and security very seriously." Link the statement to the security and privacy policy.

41. Remember, reputations take years to build and seconds to destroy.

42. If you are selling a subscription, offer a low-cost, entry-level option. This could be a one-day taster, 'a week before billing starts' or a monthly tríal.

43. Use a high level of security when processing credít cards. Make sure you make your clients aware of all the steps you are taking.

44. Don't send credít card information or personal details over the Internet unencrypted. Tell your customers that their data will be encrypted.

45. Only ask for information from customers that you really need. For example, for an email newsletter sign-up, the only information you REALLY need is an email address, so that is all you should ask for.

46. If you have pricing on your website, make it transparent. I recently went to buy a book which was advertised for $10. When I checked out, they added tax, post and packaging, and the final bill was $19.50. I didn't buy it as I felt they had deliberately tried to mislead me.

47. Keep your SSL certificate up to date. Let people know you are using SSL encryption and who the provider is.

You can't do too much to build trust. Most of it comes down to common sense and good business practice. To ensure that you are continually improving your trustworthiness, every time you go to a website, ask yourself whether you trust it or not. Then ask yourself why you have formed the opinion you have. Continually try to learn what makes a site trustworthy or untrustworthy and implement the relevant changes to your site.

If people trust you, the revenue will follow!